About Jacksonville International Airport

Jacksonville Airport

Jacksonville International Airport (JAX) is a civil-military airport located 13 miles of north Downtown Jacksonville, Duval County, Florida. It is owned and managed by The Jacksonville Aviation Authority. The airport serves the city of Jacksonville, Northeast Florida, and Southeast Georgia. In July 2019, the JAX airport served more than 327, 278 passengers (including departures and arrivals). Overall, in a year, the airport serves more than six million passengers. It also provides air cargo and airmail services.

Major cities served

The JAX airport serves more than 29 cities in the U.S, some of these include:

• Atlanta
• Baltimore
• Belleville
• Boston
• Chicago
• Charlotte
• Dallas
• Cleveland
• Cincinnati
• Detorit
• Las Vegas

Major operators

• Allegiant Air
• American Airlines
• Delta Airlines
• Frontier Airlines
• JetBlue Airways
• Southwest Airlines
• Spirit Airlines
• United Airlines
• Air Canada
• Silver Airways

Check-in

Most flight operating from the Jacksonville Airport recommend the passengers to arrive at least 2 hours or 1.5 hours before the scheduled flight departure.

Ambassador Program

The Jacksonville Airport runs an Ambassador program to provide support comfort and experience at the airport. Ambassadors provide friendly and courteous assistance to passengers. These ambassadors are volunteers who get meal vouchers from the airport in return of their service.

Transportation to and from Jacksonville International Airport

• Taxi
• Car rentals
• Limousine
• Shuttle service
• App based ride services

Parking at Jacksonville International Airport

The airport offer convenient parking options at cheap prices. It offers the travelers to chose from the below types of parking:

• Hourly garage ($22/day)
• Daily garage ($18/day)
• Daily surface ($11/day)
• Economy Lot 1 ($6/day)
• Economy Lot 2 ($6/day)
• Economy Lot 3 ($5/day)
• Valet

If you need special assistance, you can call the parking lot at 904.741.2277. The airport also offers complimentary services such as battery assist, tire inflation, and assistance in locating vehicles.

Shopping

• Amelia Island Marketplace
• Best Buy Express
• Brighton
• Brooks Brothers
• CNBC
• InMotion Entertainment
• Insight
• PGA Tour Shops
• River City Travel Mart

Dining

• The Great American Bagel
• PGA Tour Grill
• Burger King
• Chilis
• Ciao
• Auntie Anne’s
• Firehouse Subs
• Sbarro
• Shula’s Bar & Grill
• Starbucks
• Vino Volo
• Sam Snead’s

Other services

• Disabled services
• Wi-Fi
• Games
• ATM
• Comfort Zone Spa
• Delta Sky Club
• Currency exchange
• Public restrooms
• Drinking fountains
• Family restrooms
• Pet relief areas
• Pet Paradise
• USO

Additionally, the airport also has art galleries, lactation suite, live entertainment, meditation room, conference room, etc.

Contact Information:

Address: Jacksonville Aviation Authority
14201 Pecan Park Road
Jacksonville, FL 32218


Lost and Found:

For items lost on airline, call the airline individually. For items lost while security check-in, Get in Touch with TSA office.